Lotte New York Palace

ex. The New York Palace Hotel

455 Madison Avenue, New York, United States, NY 10022  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Lotte New York Palace

Paid Wi-Fi

USD 15.99 per day

Parking

USD 80 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Editorial review:

This palatial hotel located in Midtown has an amazing location and beautiful rooms. The tower rooms are highly recommended. The fitness center is top-notch, the restaurant is outstanding, and the concierge staff is fabulous. The prices can be a bit much for some.

Verified Reviews:

  • Really central for shopping - Rooms were perfect - Beautiful courtyard
  • Property is elegant - First class views of st patrick's cathedral - Fabulous breakfasts
  • In front of st. patrick cathedral and very close to moma - Room was very large by new york standards - Service was friendly
  • Property is elegant and sophisticated - Impeccable service - Lovely large rooms
  • Rooms were very nice - Hotel itself is beautiful - Location is perfect - Just off madison

Overview

The 5-star Lotte New York Palace is situated a mere 1.6 km away from Playwrights Horizons, Little Shubert Theatre and American Museum of Natural History. Renovated in 2010, this grand hotel offers accommodation in a 54-story contemporary building.

The hotel is in the superb location just near Fifth Avenue/53rd Street subway station. The property is set within 6 km distance from New York city center.

The nearby surroundings feature trade fairs and corporate offices.

Grand Central train station is nearby. The hotel is approximately 10 minutes' drive away from La Guardia airport.

Rooms

Staying in one of the hotel’s 909 comfortable rooms, guests will enjoy a magnificent view over the city and make use of ironing facilities, high-speed internet, a living area, a private safe and individual climate control. They provide bathrooms with a double vanity, a shower and a Jacuzzi.

Eat & Drink

An innovative on-site restaurant serves dishes of European cuisine. Guests can try refreshing drinks in the café bar. The steakhouse Istana Restaurant is located 50 meters from the property.

A full breakfast is served at affordable prices. 

Services

The hotel offers a luggage storage, a safe deposit box and a souvenir shop for general needs and a conference room, secretarial services and a business centre for corporate travelers.

Relax

Guests will relax indulging in facials and reflex massage. On-site fitness amenities include a fitness center and a gym.

Internet

Wireless internet is available in the hotel rooms at USD 15.99 per day.

Guest Parking

private parking is possible on site at USD 80 per day.

Year renovated:   2010.  Number of floors:   54.  Number of rooms:   909.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Coffee shop
  • Carte blanche
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Racquetball

Services

  • City shuttle service
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area

Leisure facilities

  • Indoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Reflex massage

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Lotte New York Palace New York location
Show big map »

Hotel Address:

455 Madison Avenue, New York, United States, NY 10022

Get directions
City Center
  • New York
    3.4 mi
Airports
Train Stations
  • Grand Central Station
    2700 ft
Underground stations
  • Fifth Avenue/53rd Street
    1000 ft
  • 51st Street (IRT Lexington Avenue Line)
    1000 ft
  • Bus stop
    400 ft
Restaurants
  • Maloney & Porcelli (cuisine: American)
    100 ft
  • Istana Restaurant
    100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    54
  • Number of rooms:
    909

Rooms and availability

Lotte New York Palace photos Room Superior King Room
Superior King Room
Bed type: King-size bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Superior room is decorated in soft, neutral tones with classically patterned carpets and sophisticated furnishings features a King size bed, work area, luxury sitting area and marble bathroom.

Room facilities
    Lotte New York Palace photos Room Cathedral View Room
    Double King Room
    Bed type: King-size bed or 1 Super King-size bed
    Size: 360 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Cathedral view room offering a confirmed view of the iconic St. Patrick's Cathedral features a King size bed, work area, luxury sitting area and marble bathroom.

    Room facilities
      Club Room
      Check Prices
      — Less information+ More information

      Club room is decorated in soft, neutral hues and furnished with a marble bathroom, separate seating area, full-sized desks and either a King size bed or two Double beds. Guests staying in these stunning New York accommodations have access to The Towers Club.

      Lotte New York Palace photos Room Tower Premier Room
      Premier King Room
      Bed type: King-size bed
      Size: 360 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Tower premier room is gracefully furnished with a King size bed, a large marble bathroom, separate seating area, full-sized desks and exceptional bath amenities.

      Room facilities
        Deluxe Suite King
        Bed type: King-size bed
        Size: 790 sq. feet
        Check Prices
        — Less information+ More information

        Sophisticated one-bedroom Suite overlooking St. Patrick's Cathedral offers living room with dining table, sofa, two club chairs, work desk, hall closet and powder room and bedroom with a King size bed, work desk, spacious walk-in closet and large marble bathroom.

        Deluxe Suite King
        Bed type: King-size bed
        Size: 790 sq. feet
        Check Prices
        — Less information+ More information

        Overlooking the iconic St. Patrick’s Cathedral with expansive views of the city skyline the corner one-bedroom Suite offers an oversized living room with a large dining table, wet bar, sofa, two club chairs, extra large desk, two hall closets and a full marble bathroom as well as bedroom with a King size bed, desk, walk-in closet and an oversized marble bathroom.

        Junior Suite King
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        — Less information+ More information

        Tower Premier Junior Suites features a King size bed, living area with a sofa, club chair, coffee table and two end tables, work area with a desk and large marble bathroom.

        Lotte New York Palace photos Room Tower One-Bedroom Suite
        Suite King
        Bed type: King-size bed
        Check Prices
        — Less information+ More information

        Tower one-bedroom Suite with stunning city views offers living room with a large dining table, a sofa and two club chairs and bedroom with a King size bed, work area with desk, walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall.

        Suite King
        Bed type: King-size bed
        Check Prices
        — Less information+ More information

        Tower corner one-bedroom Suites with views of St. Patrick’s Cathedral offers living room features a large dining table, a sofa and two club chairs, powder room, fully equipped kitchen and bedroom with a King size bed, work area with desk, walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall.

        Lotte New York Palace photos Room Tower Two-Bedroom Corner Suite
        Tower Two-Bedroom Corner Suite
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        — Less information+ More information

        The Towers corner two-bedroom Suite with stunning views of St. Patrick’s Cathedral offers living room with a large dining table, a sofa and two club chairs, powder room, fully equipped kitchen and master bedroom with a King size bed, desk, spacious walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall, the connecting bedroom with two Double beds, a large marble bathroom and spacious seating area with a desk.

        Lotte New York Palace photos Room Three-Bedroom Specialty Suite
        Three-Bedroom Specialty Suite
        Check Prices
        — Less information+ More information

        Exceptional three-bedroom specialty Suite with stunning views of St. Patrick’s Cathedral features a large foyer, a kitchen equipped with all major appliances, a dining room and living room with two seating areas, master bedroom with a King size bed, dressing area, lounge area with desk, and a luxurious marble bathroom with bidet, double vanity, Jacuzzi tub and separate glass-enclosed shower stall, guest bedrooms with a King size bed and two Double beds and two marble bathrooms.

        Lotte New York Palace photos Room Royal Suite
        Royal Suite
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        — Less information+ More information

        The three bedrooms palatial residential-style Royal Suite reflects the grandeur of classic French culture and style. Its Rococo rooms are works of art with elegant and ornate furniture, small sculptures, ornamental mirrors, and gold leaf reliefs, and bright silk covered walls. The Suite offers his and hers bathrooms in the master bedroom, two guest bedrooms with a King size bed and two Double beds, a full-size kitchen, dining room that adjoins the double-size living room.

        Lotte New York Palace photos Room Penthouse Triplex Suite
        Penthouse Triplex Suite
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        — Less information+ More information

        The Penthouse Triplex Suites is designed in a modern art deco style and encompass three floors, complete with a private in-suite elevator. The ground floor features a large living room with spectacular views from the floor-to-ceiling windows, a full kitchen and pantry, a dining room and a guest bathroom. The second floor boasts two bedrooms, including an expansive master bedroom with King size bed and private seating area with sofas and a chaise lounge, the oversized master bath with a large closet and dressing area, bidet, double vanity, jacuzzi tub and separate glass-enclosed shower stall, the guest bedroom with two Double beds with a marble bathroom. The third floor contains a second living room, working fireplace, a small pantry and a private, fully furnished outdoor rooftop terrace offering panoramic view of the Manhattan and the third bedroom with two Double beds.

        Lotte New York Palace photos Room Junior Suite
        Junior Suite
        Check Prices
        — Less information+ More information

        Tower Premier Junior Suites features two Double beds, living area with a sofa, club chair, coffee table and two end tables, work area with a desk and large marble bathroom.

        Lotte New York Palace photos Room Premier Room
        Premier Room
        Bed type: Double beds or King-size bed
        Size: 360 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Tower premier room is gracefully furnished with two Double beds, a large marble bathroom, separate seating area, full-sized desks and exceptional bath amenities.

        Room facilities
          Lotte New York Palace photos Room Double King Room
          Double King Room
          Bed type: King-size bed or 1 Super King-size bed
          Size: 360 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Corner room offering sweeping views of St. Patrick’s Cathedral and the cityscape features a King size bed, work area, luxury sitting area and marble bathroom.

          Room facilities
            Lotte New York Palace photos Room Double Room
            Double Room
            Bed type: King-size bed or Double bed or 1 Single bed
            Size: 360 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Cathedral view room offering a confirmed view of the iconic St. Patrick's Cathedral features two Double beds, work area, luxury sitting area and marble bathroom.

            Room facilities
              Lotte New York Palace photos Room Superior Room
              Superior Room
              Bed type: Double bed or King-size bed or Twin beds
              Size: 360 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Superior room is decorated in soft, neutral tones with classically patterned carpets and sophisticated furnishings features two Double beds, work area, luxury sitting area and marble bathroom.

              Room facilities

                How to reach hotel

                hotel Lotte New York Palace New York location
                Show big map »

                Hotel Address:

                455 Madison Avenue, New York, United States, NY 10022

                Get directions
                City Center
                • New York
                  3.4 mi
                Airports
                Train Stations
                • Grand Central Station
                  2700 ft
                Underground stations
                • Fifth Avenue/53rd Street
                  1000 ft
                • 51st Street (IRT Lexington Avenue Line)
                  1000 ft
                • Bus stop
                  400 ft
                Restaurants
                • Maloney & Porcelli (cuisine: American)
                  100 ft
                • Istana Restaurant
                  100 ft
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2010
                • Number of floors:
                  54
                • Number of rooms:
                  909

                Lotte New York Palace Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Tourist attractions

                • Saint Patrick's Cathedral - 400 ft

                Places of interest

                Convention centers

                Shopping areas

                Amusement

                • Nintendo World New York - 1000 ft
                • Rainbow Room - 1000 ft

                Museums

                • Architectural League - 400 ft
                • Jeanie Johnson CO - 400 ft
                • Dahesh Museum Inc - 700 ft
                • Channel Gardens - 700 ft
                • Museum of Television and Radio - 700 ft
                • Sony Wonder Technology Lab - 1000 ft
                • American Craft Museum - 1000 ft
                • American Friends of Tel Aviv - 1000 ft

                Halls

                • Ywca of the City-New York - 1000 ft

                Universities, Institutes

                • Saint Bonaventure University - 400 ft
                • Institute of Allied Medical - 1000 ft
                • Gemological Institute-America - 1000 ft

                Casinos

                • Alpha Hospitality Corp - 400 ft

                Underground stations

                College Campuses

                Local attractions

                • Frick Collection - 5300 ft
                  1 E. 70th St., New York City
                • Asia Society and Museum - 1.0 mi
                  725 Park Avenue (at 70th Street), New York City
                • New York Public Library for the Performing Arts - 1.0 mi
                  40 Lincoln Center Plaza, New York City
                • Central Park Summerstage - 5000 ft
                  Rumsey Playfield, New York City
                • Greeley Square Park - 1.0 mi
                  Broadway, Ave of Americas, New York City

                Near the hotel

                • Top of the Rock Observation Deck - 1100 ft
                  30 Rockefeller Center, New York City
                • Rockefeller Center - 1100 ft
                  Between 47th and 51th Streets, New York City
                • St. Bartholomew's Church - 800 ft
                  109 E. 50th St., New York City
                • Paley Park - 800 ft
                  3 East 53rd Street, New York City
                • Austrian Cultural Forum - 600 ft
                  11 East 52nd Street, New York City
                • Museum of Modern Art - 1100 ft
                  11 West 53rd Street, New York City
                • Seagram Building - 800 ft
                  375 Park Ave., New York City

                Restaurants nearby

                • Maloney & Porcelli - 100 ft

                  Address: 37 E 50th St
                  Phone: 212-750-2233

                  70% likes this, based on 209 reviews
                  Cuisine: American
                  Price Range: USD 41 - USD 80

                • Tse Yang Restaurant - 200 ft

                  Address: 34 E 51st St
                  Phone: 212-688-5447

                  Cuisine: Chinese
                  Price Range: USD 2 - USD 42

                • Prime Grill - 400 ft

                  Address: 60 E 49TH St
                  Phone: (212) 692-9292

                • Istana Restaurant - 100 ft

                  Address: 455 Madison Ave
                  Phone: 212 303 6032

                  72% likes this, based on 6 reviews
                  Price Range: USD 42 - USD 62

                • Sushi-Ann - 300 ft

                  Address: 38 E. 51st St.
                  Phone: 212-755-1780

                  74% likes this, based on 71 reviews
                  Cuisine: Japanese
                  Price Range: USD 51 - USD 76

                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2010
                • Number of floors:
                  54
                • Number of rooms:
                  909
                Hotels nearby
                W New York Hotel
                4 stars
                0.3 km

                Lotte New York Palace Reviews

                Guest reviews are submitted by our customers after their stay at Lotte New York Palace

                Average guest rating

                8.4out of 10
                Superb
                Based on 576 reviews

                Guest reviews

                • Group of friends
                  10.0

                  The staff treated you as individuals, very personal. The location was the best location we have stayed in New York by far. Good location for sights, shopping, subway. Very safe area. Rooms service first class turn down service a nice touch. Cannot fault can't wait to go back.

                • Single
                  7.0

                  The hotel is really beautiful, the lobby gives the real "glamour" feeling. Prime location - close to New York attractions. Nice staff.

                  The price on Booked.net did not include tax - which mean, the european traveller is surprised by ca 100 usd per night - and this, of course, is not nice surprise. The price per room did not include anything complementary. There was no coffe and tea facility in the room - the room service asked about it denied providing it, but at the reception on my check-out I was informed that I could have it as a complimentary service if I booked it on-line. The morning coffee was priced as a champagne, and tasted as a dishwasher liquid.

                • Single
                  4.6

                  The only thing I really liked was the location.

                  Several things. Firstly, at $500 a night a complimentary bottle of water in the room would be appreciated (if not breakfast included) instead I paid $11 dollars for a bottle of water. I ordered coffee to my room as I needed to work there and nearly collapsed when I was charged $18 for a cup of coffee - this is simply extortionate and disrespectful to customers who are already paying on the higher end for this location. Thirdly, I was informed at reception that the wifi is free (he forget to mention "only in the lobby") - so, I ended up having to pay an additional $16 a night for wifi which would be sort of ok if it was any good which it was not - really slow and patchy. This hotel is a rip off.

                • Family with children
                  9.6

                  The staff was fantastic as was the location and views.

                  The in-room meals were just mediocre in a city worth the trip for the food alone!

                • Older travelers
                  8.2

                  1.- The hotel housekeeping has discontinued the evening making of the room. 2.- The hotel cafeteria does not provide restaurant service in the afternoon or evening. 3.- The hotel housekeeping did not replace the glasses at the minibar.

                • Family with children
                  9.2

                  The location is excellent. the service was great. Everybody was polite. When i read the comments for this hotel, i was a little worried, they were all wrong. I am very happy with my stay.

                • Older travelers
                  10.0

                  Everything was great But the Restaurant gilt was not good Food was terrible.

                  The restaurant gilt The food was terrible Was not worth the money

                • Single
                  8.8

                  great location, nice room, nice staff

                  lights in my room were hard to figure out, no individual climate control in my room, unbelievably expensive menu to eat in the hotel especially breakfast

                • Single
                  9.6

                  The Room at the 53rd floor. The location on the 50th street. The quality of the lobby.

                • Older travelers
                  10.0

                  We were there during Hurricane Dandy and couldn't get out of NYC. The staff couldn't have more friendly or helpful. We were very pleased with everything. Highly recommend.

                • Older travelers
                  8.8

                  Location was close to desired shopping area

                  Only provided 1 pillow on each bed. Seems like an odd way to cut back

                • Family with children
                  8.2

                  Style, comfort

                  not eco friendly at all - all old fashioned light bulbs

                • Family with children
                  5.8

                  Location, comfort

                  Waited, waited and waited to get checked into our room on Friday night when I requested earlier check in as it was my daughters birthday finally had to corner a manager to escalate as all the people arriving later were getting checked in ahead of me!! 16H floor hall constantly smells like whatever they are cooking in the kitchen , really disgustng, your clothes smelled like grilled oniions if you lingered in the hallway requested two additional pillows as there is only one pillow per bed. Attendant dropped it off and then shoutedd 'and thank you' when I didnt tip him, very rude and classless

                • Family with children
                  8.8

                  It was a lovely stay, I liked the location, it's a beautiful and elegant hotel, big rooms, very clean, nice staff

                • Single
                  10.0

                  a beautiful midtwon hotel for businese or pleasure

                  simply all good

                How to reach hotel

                hotel Lotte New York Palace New York location
                Show big map »

                Hotel Address:

                455 Madison Avenue, New York, United States, NY 10022

                Get directions
                City Center
                • New York
                  3.4 mi
                Airports
                Train Stations
                • Grand Central Station
                  2700 ft
                Underground stations
                • Fifth Avenue/53rd Street
                  1000 ft
                • 51st Street (IRT Lexington Avenue Line)
                  1000 ft
                • Bus stop
                  400 ft
                Restaurants
                • Maloney & Porcelli (cuisine: American)
                  100 ft
                • Istana Restaurant
                  100 ft
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2010
                • Number of floors:
                  54
                • Number of rooms:
                  909